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Christmas and New Year Opening Times 2022/2023

 

We will be open over the festive period at the following times

 

 

Please note that during this time we will be operating with a reduced level of staff and telephone service and order collection will be unavailable.

Full service will be resumed on Tuesday 3rd January 2023

 

Shipping over the Christmas / New Year Period

 

 

Dependent on demand, there may be a delay in the processing and dispatching of your order. Please bear with us during this busy time

 

Royal Mail will be taking strike action on the following dates:

 

 

Collections – On these dates there will be no collections & we will be unable to dispatch via Royal Mail. Orders will be dispatched on the following working day.

 

We will be processing & consigning orders as usual during this period and on-line order statuses will indicate “shipped” prior to the physical dispatch of orders

 

Parcel and Letter Deliveries

 

On days when strike action is taking place:

 

• Royal Mail will deliver as many Special Delivery Guaranteed parcels as possible. They will prioritise and deliver as many Special Delivery Guaranteed items as resources allow. They cannot however guarantee delivery by 9am or 1pm next day. Customers will not be able to claim for delays to items during this period.

 

• Royal Mail will deliver as many Tracked 24 wherever possible. However, significantly reduced resources mean there will be a delay to some Tracked 24 items during strike action.

 

Other items posted the day before, during strike action or on the days after any strike action will be subject to delays.

 

 

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